Privacy Policy
A legal disclaimer
1. Information We Collect
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Account & Profile Data (via TikTok, Google, etc.): When you connect an account, we collect only the user data you explicitly authorize, such as your display name, username/ID, and avatar.
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Credentials: We store OAuth tokens and refresh tokens needed to maintain your connection—securely in Keychain or encrypted storage.
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App-Provided Content: Any settings, preferences, or content you create or input within Agentative.
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Usage & Diagnostics: Non-personal logs like app interactions, device metadata (model, OS), and crash or performance logs.
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Support Communications: Any emails or messages you send to us (e.g., for support or feedback).
2. Personalization & Feedback (User-Specific Only)
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User-Only Smartness: Your feedback (e.g., approve/reject actions) is used to personalize the app only for you—stored under your account ID.
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No Cross-User Training: We do not aggregate or use any individual's feedback to train or improve other users’ experience.
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No Foundation-Model Training: User behavior or content is never used to train broader or third-party models.
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Controls You Can Use:
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Reset Learning: Clears your personalized behavior history.
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Delete Account: Erases your account data and associated feedback.
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These feedback-based policies apply only per user and never impact other users.
3. How We Use Your Data
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Authentication: To sign you in via connected services.
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Functionality: To perform the features you request (e.g., import authorized data, personalize your agent’s behavior).
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Personalization: To tailor experience based solely on your feedback and historical app behavior.
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Security & Support: To monitor, debug, improve app performance, and respond to support requests.
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Notifications & Updates: To contact you regarding account or service updates.
4. What We Don’t Do
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We do not sell your data.
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We do not share your personal data or feedback beyond described uses.
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We do not train AI models using your content or behavior that impact other users.
5. Data Sharing
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We may share data with:
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Service providers under contract (e.g., hosting, logging, analytics). They only process data as needed.
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Connected platforms (e.g., TikTok), but only when necessary to perform the action you authorize.
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Legal authorities, if required to comply with the law or prevent harm.
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Your personalized feedback is never shared with advertisers or other users.
6. Data Retention & Control
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Retention:
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OAuth credentials and personalization feedback are kept while your account is active.
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Usage logs and diagnostics are stored temporarily, then deleted or anonymized.
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Your Rights:
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Reset Learning: Clears your personalization history.
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Export Data: Download your data (approvals, rejections, timestamps).
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Delete Account: Erases all your data from our systems (subject to limited retention for legal/safety reasons).
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Access, correction, portability, and deletion rights may apply depending on your region (e.g., GDPR, CCPA). Contact us to exercise these.
7. Children
Agentative is not intended for users under 13 (or higher age limit in your jurisdiction). We do not knowingly collect data from minors.
8. Security
We use industry-standard safeguards:
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Encryption in transit (e.g., TLS)
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Secure storage (e.g., Keychain for credentials)
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Least-privilege access, ongoing security reviews
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Accommodation for user-requested deletion
9. International Data Transfers
We may process data in countries other than your location. When doing so, we implement standard legal safeguards (e.g., encryption, contractual agreements).
10. Changes to This Policy
We may update our Privacy Policy occasionally. We’ll post a new “Last updated” date and notify you of any material changes.
11. Contact Us
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Legal Entity: [Your Company Name]
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Address: [Your Business Address]
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Email: [privacy@yourdomain.com]
Why It Matches TikTok Developer & Apple App Store Requirements
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Public-Facing Policy with Visible Link: Must be accessible via homepage and included in App Store Connect and TikTok Developer settings.
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OAuth Token Use: Explained—stored securely, used solely for user-authorized operations.
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Feedback Loop Privacy: Explicitly states per-user storage and no cross-user training, which aligns with TikTok’s requirement not to misuse user data.
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Privacy Nutrition Label Fit: Clearly maps to data categories (Identifiers, Usage, Diagnostics).
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No Third-Party Tracking or Cross-Platform Linking: Avoids ATT requirements and tracking flags in App Store Connect.
Privacy Policy - the basics
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
What to include in the Privacy Policy
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.
To learn more about this, check out our article “Creating a Privacy Policy”.
